OneHomeowner™ is launching for MLS members on June 11, 2026, bringing a new homeowner engagement platform to your Matrix dashboard and continuing the transition from ePropertyWatch to a more modern, full-service home management experience.
For years, ePropertyWatch has helped agents stay connected with homeowners through property reports, home value updates, and market monitoring. OneHomeowner builds on that foundation with a more robust platform designed to help agents provide ongoing value to clients, leads, and homeowners long after the transaction is complete. According to the OneHomeowner migration resource, ePropertyWatch is being replaced by OneHomeowner as a “smarter, more powerful way to deliver ongoing value” while helping agents stay top-of-mind between transactions.
For Coconut Coast Organization of REALTORS® members, the message is simple: this is not just another tool. It is a client retention opportunity.
Why OneHomeowner Matters
Real estate relationships do not end at closing. In many ways, that is when the long-term relationship begins.
After a buyer becomes a homeowner, they still need help understanding their property value, monitoring equity, keeping up with maintenance, finding trusted local service providers, and making smart decisions about future improvements. OneHomeowner gives agents a way to stay connected through that entire homeowner journey.
The platform provides each consumer with a personalized homeowner hub, branded to their real estate agent, where they can manage their home and stay connected. It also gives agents a dashboard to track engagement, monitor activity, and invite more homeowners into the platform.
That matters because the agent who continues to provide value after the closing table is more likely to be remembered when that homeowner is ready to buy, sell, refinance, renovate, refer a friend, or ask for real estate guidance.
What Homeowners Can Do Inside OneHomeowner
OneHomeowner is designed to give consumers a central place to manage many parts of homeownership.
From their private homeowner hubs, homeowners can monitor home value, equity, and finances; track the market; plan home improvements; see agent-recommended service providers; and easily reach out when they are ready to buy, sell, borrow, or move.
The migration resource also highlights additional tools, including financial insights, local market intelligence, home management tools, trusted service pros, project recommendations, and homeowner education.
In practical terms, that means your past clients and homeowner contacts can use OneHomeowner to:
- Track home value and equity over time
- Review market trends and neighborhood insights
- Store and organize important home-related documents
- Track home inventory, maintenance, and home history
- Find or connect with trusted local service providers
- Explore project recommendations and potential value-boosting improvements
- Contact you when they have questions about buying, selling, borrowing, or moving
For agents, the benefit is that these homeowner interactions keep your brand visible and your relationship active between transactions.
What Is Staying the Same from ePropertyWatch
Members who have used ePropertyWatch will still recognize the core idea: staying connected with homeowners through timely property information and market insights.
The OneHomeowner migration page notes that contacts will still have access to private, branded homeowner hubs, agents will still be able to track home values and market changes from their dashboard, and monthly homeowner reports and behavior-based alerts will continue helping agents stay informed and engaged.
The difference is that OneHomeowner expands the experience into a more complete home management hub with broader engagement opportunities.
What Agents Gain with OneHomeowner
OneHomeowner is designed around a key business challenge: staying relevant to homeowners when they are not actively buying or selling.
The platform supports that by combining homeowner engagement, property intelligence, automated touchpoints, local market information, and branded homeowner hubs. Cotality describes OneHomeowner as a platform that combines property and homeowner data with engagement tools to help businesses build and nurture homeowner relationships.
For members, that means OneHomeowner can help with:
- Client retention: Keep your name in front of past clients after closing.
- Repeat business: Stay connected before the next transaction begins.
- Referral opportunities: Continue providing value so clients remember you when someone asks for a real estate recommendation.
- Homeowner service: Give clients a useful tool they can use throughout the year.
- Market relevance: Share information and insights tied to the homeowner’s property and neighborhood.
- Brand visibility: Keep your name and role attached to the homeowner experience.
This is especially important in a market where consumers are receiving more real estate information from portals, automated platforms, and national brands. OneHomeowner gives members a way to remain part of the homeowner’s decision-making process.
How to Prepare Before June 11
Before launch day, members should begin organizing the contacts they may want to invite into OneHomeowner once the platform becomes available.
Start with homeowners who already know and trust you:
- Past buyer clients
- Current homeowners in your database
- Long-term prospects
- Warm seller leads
- Sphere contacts who own property
- Clients who often ask for vendor or service provider referrals
- Homeowners who may benefit from home value, equity, or maintenance insights
OneHomeowner is not only for active buyers and sellers. It is designed for homeowners throughout the ownership journey.
That means a past buyer from three years ago, a homeowner who is not ready to sell yet, or a sphere contact who may need a trusted real estate resource can all be part of your launch strategy.
Watch the Demo Before Launch
Members are encouraged to preview the platform before June 11 by watching Cotality’s Demo: OneHomeowner video. The demo is approximately 15 minutes and walks through the application while showing how OneHomeowner supports client engagement and ongoing homeowner value.
Watch the demo here:
You can also explore the main OneHomeowner resources below:
- OneHomeowner for Agents
- OneHomeowner Migration Information
- Explore OneHomeowner
- OneHomeowner Product Overview
How Members Will Access OneHomeowner
OneHomeowner will be available through the Matrix dashboard beginning June 11. The migration resource notes that OneHomeowner integrates directly with Matrix and OneHome, helping contacts and leads stay in sync.
Once available, members should look for OneHomeowner in Matrix, claim or activate their account, review their dashboard, and begin inviting the homeowner contacts they want to engage.
Access Matrix here:
Matrix MLS Login
Final Takeaway for Members
OneHomeowner gives members a new way to turn past clients into ongoing homeowner relationships.
It helps homeowners manage their largest asset, gives agents a reason to stay in touch, and keeps your brand connected to the homeowner experience long after the closing table. As ePropertyWatch transitions to OneHomeowner, members should use this launch as an opportunity to strengthen their database, organize their homeowner contacts, and prepare for a new client retention tool inside Matrix.
OneHomeowner launches June 11, 2026.
Start preparing your contact list now, watch the demo, and be ready to invite homeowners once the platform goes live.